Help Desk

Help DeskYou’re working on a project and you just can’t make your spreadsheet do what you want it to. Or worse—you’re on a tight deadline and your system freezes and won’t reboot!

Our Help Desk is there for you in any support situation, big or small. We have the experience and expertise to guide you through a tough spot and get you back up and running so you can get back to doing what you do best.

We’re available to solve your problems immediately and we give you multiple options for getting the help you need.

No More Finger Pointing!

When you have systems not working—systems that are critical to your success—the last thing you want to hear is two independent vendors telling you, “It’s not us, it’s them.”

Neoscope serves as a liaison between you and your vendors. We only care about making your systems work. We work to identify the root of the problem and solve it. Our clients, of course, like that.

But the vendors like it, too. We are problem solvers who see the whole of the system. Because of that, we are often able to identify the issue much more quickly than the third-party vendors. And that makes everyone happy!

IT Help Desk through Neoscope

  • Online client portal
  • In person support
  • Phone support
  • Certified partner
  • IM / live chat support
  • Support for multiple locations
  • Email support
  • Third-party vendor management